Reference

Privacy Policy for your matkafun account

On matkafun, this policy shows how we handle your details when you open an account, from login records and cookies to the payment references tied to UPI, Paytm…

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How this policy works

matkafun Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect only the details needed to run your account, confirm transfers, answer support requests and meet legal duties where applicable. That can include your name, contact details, login history, device data, and the transaction references tied to UPI, Paytm and PhonePe activity. Cookies help remember

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your session, and security logs help us spot unusual access. We use this data to keep records accurate, protect accounts, and settle disputes linked to deposits or withdrawals. If a payment partner, processor, or authority needs a limited share of data, we release only what is
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needed for that purpose. If you use the site from Delhi or Bangalore, this same policy applies where local law permits access, and we keep records only as long as needed for support, audits, and legal duties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Contact us about privacy requests

If you want a copy of your data, a correction, or a question answered about how we use account records, reach us through the contact path…

DATA CARE RULES

How we handle your data

We keep the policy practical: collect the minimum needed, store it for a stated purpose, and limit access to staff who need it for support, fraud checks, or compliance.

Data we collect

We keep the details you give at sign-in, plus the account records created by your activity. That can include contact details, login timestamps, device signals, and the payment references needed to match each request.

Cookies and session

Cookies help us remember your session, language choice, and page state so you do not need to repeat the same steps. They also help us detect abnormal access and reduce the chance of account misuse.

Security checks

When we spot a new device or a risky login pattern, we may ask for a short check before changing private settings. We use only the details needed to confirm that the request comes from you.

Retention window

We keep personal records only as long as needed for the account, support history, dispute handling, fraud checks, or a legal duty. After that, we remove them from routine use or block them from normal access.

Request changes

If your name, phone number, or other record is wrong, send the correct detail through the contact path. We will verify the request, update what we can, and explain any part we must keep.

Contact and access

For a copy of your data, a correction, or a deletion request where allowed, contact us through the site help path. We will respond with the next step and ask for proof only when needed.

Privacy Policy questions for your account

These questions cover what the policy includes, how we use account records, and how you can contact us. We keep the answers short so you can find the point you need without scrolling through legal language. If something is not clear, use the contact path and ask for the part that applies to your account. Where local law permits, we will help with access, correction, or deletion steps.

We collect the details you give when you open your account or contact support, plus login timestamps, device signals, and the payment references needed to match activity to your account. We do not ask for more than we need.

Yes. Cookies help keep your session active, remember settings, and reduce repeated logins. They also help us spot unusual device changes, which protects the account without asking for extra private details every time you return.

Payment records help us match UPI, Paytm, or PhonePe activity to the correct account, confirm a transfer, and settle disputes. We keep only the fields needed for those records, not the full bank record or app history.

Yes. Send the correct detail through the contact path, and we will verify the request before updating the record. If something must stay for legal or security reasons, we will explain why and keep it separate.

Where local law permits, you can ask for deletion of data that is no longer needed. We may keep a small set of records for fraud control, audits, or dispute handling, but we limit access to that set.

Use the privacy contact path on the site if you want a copy, correction, or a status check on a previous request. We will reply with the next step and ask for proof only when the case needs it.

Privacy Policy for your matkafun account

Contact us about privacy requests

How we handle your data

Data we collect

Cookies and session

Security checks

Retention window

Request changes

Contact and access

Privacy Policy questions for your account

01 What personal data do you collect?

02 Do you use cookies on the site?

03 How do payment records fit into the policy?

04 How long do you keep my data?

05 Can I ask for a correction?

06 Can I ask for deletion?

07 Who should I contact about privacy?

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